Digital health and mobile health apps have been a hype topic, ever since Apple’s App Store began the app-craze in 2008. The initial hype about mHealth has now cooled, which is good news in a way because it shows that mHealth has made the leap from hype to reality. The hype of healthcare apps has since been replaced by other hot topics. So, what is the “next big thing”? Artificial Intelligence (AI), Virtual Reality / Augmented Reality, Blockchain and Bots/Chatbots. We want to have a closer look at chatbots in healthcare. What are these so-called chatbots capable of doing? What is the current market status of chatbots in healthcare? And how might they be able to shape the healthcare industry?
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